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← All insights SEO · Oct 10, 2024 · 5 min read

How to choose between custom WordPress, Wix and Squarespace for your business

An honest comparison of custom WordPress, Wix and Squarespace: what each platform suits, what it really costs over three years, and what you own.

Florist in a white shirt and apron checking her phone at a wooden counter surrounded by plants and flowers
Photo: Ellicia on Unsplash

Wix, Squarespace and WordPress can all put a good-looking website online. The real question is which one fits the business you run now and the one you expect to run in three years. A florist who needs five pages and a contact form has different needs than a growing firm with bookings, a staff directory and a dozen service pages.

This guide compares the options honestly: what each one suits, what it really costs over a few years, and what you actually own when you build on it. By the end you should be able to pick with confidence, whichever way you go.

What each platform is built for

All three are mature, well-supported tools. They simply make different tradeoffs.

  • Wix. A drag-and-drop builder where hosting, security and updates are handled for you. It suits owners who want to build and edit the site themselves, move elements freely on the page and get online quickly with no technical help.
  • Squarespace. Also all-in-one and hosted, with polished templates and a tidy editor. It suits photographers, restaurants, makers and service businesses that care about a clean look and want one company to handle everything.
  • WordPress. Open-source software you install on hosting you choose. A custom WordPress site is designed around your content and built by a developer, then edited by you in a familiar dashboard. It suits businesses that expect to add features, need specific page types or want full control of where the site lives.

None of these is the wrong answer in general. Each is the wrong answer for someone.

Add up the cost over three years, not one month

Comparing a monthly builder plan to a one-time WordPress build fee is comparing two different things. A fairer way is to write down every cost over three years for each option. Check current prices on each provider’s site, since plans change often.

  1. Setup. For a builder, this is your own time, or a designer’s fee if you hire one to set it up. For custom WordPress, it is the design and build cost.
  2. Platform or hosting. Builders charge a monthly or yearly plan, and the tier you need often depends on features like online booking, store tools or removing limits. WordPress needs hosting, which ranges from basic shared plans to managed hosting with backups and support.
  3. Add-ons. Builder apps, premium WordPress plugins, email marketing, booking tools and payment fees. List the ones you would actually use.
  4. Upkeep. On a builder, updates are included. On WordPress, someone has to update the software, plugins and theme and keep backups. That is either your time or a care plan.
  5. Your hours. Count the time you or your staff spend editing, fixing and learning. An hour of an owner’s time is not free.

Run those numbers and the picture is usually clear. A simple site that rarely changes is often cheapest on a builder. A site that needs custom features, many page types or regular changes from a team can come out even or cheaper on WordPress once you stop paying for higher builder tiers and workaround apps.

What you own, and what you rent

On Wix and Squarespace, you own your words, photos and domain name, but the design and the site itself live inside the platform. You can export some content, such as blog posts, yet you cannot pick up the whole site and move it to another host. If you leave, you rebuild. That is a fair tradeoff for having everything handled, as long as you know it going in.

With WordPress, the software is free and open, and you can move the whole site, design and all, to any hosting company. Ownership does come with responsibility, so settle these points no matter which way you go:

  • Domain in your name. Register it under your business, with a login you control, never only under a designer’s account.
  • Admin access. Keep your own owner-level login to the site and the hosting.
  • Backups you can reach. Know where they are and how to restore one.
  • Clear handoff terms. If someone builds it for you, the contract should say the site and files are yours.

Search, speed and growth

All three platforms let you set page titles, descriptions, clean web addresses and redirects, and all three can rank well in Google. Good content, a sensible page structure and a fast, mobile-friendly site matter far more than the logo on the dashboard.

The difference shows up as needs grow. WordPress gives you finer control over structured data, how individual pages are indexed, and exactly what code loads on each page, which helps when you are chasing speed or have many service and location pages. Builders cover the common needs well and keep improving, but you work within the settings they offer. If you ever change platforms, plan your redirects carefully; our guide to keeping your search traffic through a redesign walks through it.

Who edits the site every week

Think about the person who will actually update hours, add events and post news. Builders are designed for that person to do everything, including the layout. That freedom is great for a hands-on owner, and it can also let a site drift off-brand over time as different people move things around.

A custom WordPress site usually works the other way. The design is set once, and editors fill in clear fields for things like staff, services or events, so the site stays consistent even when several people update it. The tradeoff is that bigger layout changes go back to your developer.

A quick way to decide

  • Choose a builder if you want to do it yourself, your site is small, your needs are standard and you would rather never think about updates or hosting.
  • Choose custom WordPress if you need specific features or page types, several people will edit, you plan to grow the site steadily, or owning a portable site matters to you.
  • Wait and plan first if you are not sure what the site needs to do yet. Write down your top three goals and the pages that support them, then pick the tool.

If you choose WordPress, budget for upkeep from day one. Our post on what website maintenance includes explains what to expect.

Your next step

Open a spreadsheet and fill in the three-year cost for each option using today’s prices, including your own hours. Then list the features you need in the next year and check each platform against them. That hour of homework will tell you more than any sales page.

If WordPress comes out ahead but a fully custom build feels like more than you need, there is a middle path. At Circles Co we offer a Collection of professionally designed WordPress templates, customized for each business, with care plans that handle the updates for you.