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← All insights SEO · Apr 5, 2018 · 4 min read

The SEO basics every small business website needs

What search engines look for, the handful of fixes that matter most on a small business site, and what you can safely ignore.

A person searching on a smartphone at a marble table beside an open laptop and dried flowers
Photo: Swello on Unsplash

Most people who find a small business online start with a search. They type what they need and where they are, and they pick from the first few results. SEO, search engine optimization, is the work of making your site one of those results for the searches that matter to you.

It has a reputation for being mysterious, and plenty of people sell it that way. The basics are not mysterious. A clear, fast, honest website that answers real questions will do better than a clever one that hides what you do. Here is what search engines look for and where to spend your time first.

What search engines are trying to do

Google, Bing and the rest have one job: show the searcher the page that best answers what they typed. Everything they measure serves that goal. They want to know what a page is about, whether it can be trusted, and whether people who land on it find what they came for.

That means SEO is less about tricks and more about removing doubt. When your pages say plainly what you offer, who it is for and where you work, a search engine can match you to the right searches. When your pages are vague, slow or thin, it has no reason to send anyone your way.

Your customers rarely search for your business name until they already know you. They search for the problem or the service: “roof repair Amarillo”, “church near me with kids ministry”, “wedding photographer Dunedin”. Those phrases are your keywords, and the simplest way to find them is to listen.

  • Ask your front desk. The questions people call or email about are the questions they type into search.
  • Watch the search box. Start typing your service into Google and note the suggestions it offers.
  • Read “People also ask”. Those questions show what searchers want to know next, and each one can become a section on a page.
  • Use your own words. If customers say “AC repair” and your site says “climate control solutions”, the customers win. Write like they talk.

You do not need hundreds of keywords. A small business usually needs one clear page per main service, each built around the phrase people use for it.

Give every page one clear job

Search engines read a page the way a hurried visitor does: the title, the main heading, the first paragraph, then the subheadings. Make each of those say the same thing in slightly different ways.

  1. Page title. The line that shows in the browser tab and in search results. Lead with the service and the place, then your name: “Roof Repair in Amarillo | Smith Roofing”.
  2. Meta description. The short summary under the title in results. It does not move your ranking directly, but a clear one earns more clicks.
  3. One main heading. Say what the page is about in plain words, not a slogan.
  4. Real content. Answer the questions a customer would ask before calling: what it costs, how long it takes, what happens first, who you serve.

A services page that lists six things in one paragraph competes for nothing. Six focused pages can each show up for their own searches.

Make the site fast and easy on a phone

Most local searches happen on phones, and search engines rank the phone version of your site first. If it is slow, cramped or hard to tap, you lose visitors before they read a word, and rankings follow.

The usual culprits are oversized photos, too many plugins, and a theme that loads far more than it needs. Resize images before uploading, keep only the plugins you use, and test your site on your own phone over cellular, not just on office Wi-Fi. Free tools like Google’s PageSpeed Insights will point at the biggest problems.

Build trust inside and outside your site

Search engines look for signs that real people and other sites vouch for you. You earn those slowly, but the steps are simple.

  • Claim your business listings. A complete Google Business Profile is often the biggest single win for local searches.
  • Keep your name, address and phone the same everywhere. On your site, your listings and directories, matching details help search engines connect them.
  • Ask for reviews. Steady, honest reviews help you rank and help people choose you.
  • Earn real links. A local chamber, a partner, a newspaper story or a sponsor page linking to you counts for far more than any paid link scheme.

What you can safely ignore

A lot of SEO advice is outdated or aimed at huge sites. You do not need to stuff a keyword into every sentence; that reads badly and search engines have penalized it for years. You do not need to chase every algorithm update, buy links, or publish thin posts just to have something new. And no one can honestly guarantee you the top spot.

What does pay off is consistency: pages that stay accurate, a site that stays fast and secure, and new content when you have something useful to say. If you are planning a new site, keep your existing pages and links in mind so you do not lose what you have built; we wrote about keeping your SEO intact during a redesign.

Your next step

Pick your three most important services. Search for each one the way a customer would, from your phone, and see where you land. Then check that each has its own page with a clear title, a plain heading and real answers. That one afternoon of work fixes more than most SEO packages.

If you would rather start from a site that is built this way from day one, every site in our Collection comes with clean page structure, fast loading and the basics of SEO already set up.